Frequently Asked Questions

Everything you need to know about your hero gear.

What materials are used in Hoodies For Heroes apparel?

Our hoodies are crafted from a premium 80/20 cotton-polyester blend, featuring a brushed fleece interior for maximum comfort and reinforced stitching for long-lasting durability.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic United States. International orders may take 10-15 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day hassle-free return policy. If your hoodie doesn't fit or meet your expectations, you can return it in its original, unworn condition for a full refund or exchange.

How should I care for my hoodie to prevent shrinking?

To maintain the quality and fit of your gear, we recommend machine washing in cold water with like colors and tumble drying on a low heat setting or air drying.

Do you offer bulk discounts for organizations or charities?

Yes, we provide special pricing for bulk orders over 20 units. Please contact our support team directly to discuss custom branding and discounted rates for your cause.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.